Straight talk about funding — because nothing erodes trust faster than finding out after you’ve paid.
About Ontario ADP (read this first)
The Ontario Assistive Devices Program funds roughly 75% of the cost of approved mobility devices — but only when the device is purchased through an ADP-registered vendor, after an assessment by an ADP authorizer (an OT or PT). ADP does not reimburse purchases made from non-registered vendors, and Stridewell is not currently an ADP-registered vendor. That means a purchase from us cannot be submitted to ADP.
If ADP is likely your best path — especially for power wheelchairs and scooters, where the funding is significant — we’ll tell you honestly before you spend a dollar. Call us at 647-833-9290 and we’ll help you understand the ADP process and point you to authorized providers in the GTA, even if that means you don’t buy from us.
Ways to make your purchase more affordable
- Private insurance / extended health benefits — many workplace and retiree plans reimburse mobility equipment with a prescription from your doctor or OT. We provide detailed receipts with everything your insurer needs. Check your plan before you buy — we’re happy to help you read it.
- Medical expense tax credit (CRA) — many mobility devices qualify as eligible medical expenses on your Canadian tax return. Keep your receipt and ask your accountant; a prescription may be required for some items.
- WSIB — if the need comes from a workplace injury, talk to your WSIB case manager before purchasing. WSIB has its own equipment process, and buying first can affect coverage.
- Veterans Affairs Canada — eligible veterans should check with VAC first; mobility equipment is often covered through VAC’s own process.
Our promise
We’d rather lose a sale than have you miss funding you’re entitled to. Call 647-833-9290 — a real person will help you figure out your best path in a few minutes, even if that path isn’t us.
Need an authorizer?
If you don’t already have an OT or PT and want to explore ADP, call us — we’ll point you to authorized providers in the GTA.